map updates
find the right maps update for your Renault multimedia system
Complete a few steps to enjoy the latest map updates available for your Renault.
EASY LINK
Connect your smartphone and listen to your favourite music and podcasts. EASY LINK opens new driving horizons.
To update your maps, install the Alliance Connect Toolbox software.
download Alliance Connect Toolbox
Access the latest updates for your Renault using the available toolbox required for your Renault
Vehicles equipped with EASY LINK
- Captur II (MY21 onwards)
- Arkana (MY21 onwards)
- Megane IV (MY21 onwards)
- Trafic III Ph2 (MY23 onwards)
- Kangoo III (MY24 onwards)
- HOW DO I COMPLETE THE UPDATE?
To update your maps, install the Aliance CONNECT toolbox application onto your computer. Please note, you may need to disable anti-virus and security software to allow the Alliance CONNECT toolbox application to run.
You will also need a good quality USB (8GB-32GB, no larger). Ensure the USB is formatted correctly to FAT32.
STEP 1 - Retrieving your vehicle information- Get into your vehicle with a USB key (8GB-32GB), start the engine and turn on the EASY LINK screen
- Plug the USB key into your vehicle's USB port (make sure that no other USB key is connected) and wait 10 seconds.
- Even if your screen is blank, your USB key is working to retrieve your system's configuration data. You can remove the USB key after 10 seconds.
Note, to confirm which version of the map your vehicle already has in the Easy Link multimedia system, go to the vehicle's main menu → Car info → System → Map Update → Australia
STEP 2 - Synchronising the Toolbox
- On your computer, launch the Toolbox and connect the same USB key used in the above steps. The toolbox will detect your vehicles information automatically and recommend updates available for your system.
- If several updates are available (your system software and maps), we recommend completing them all.
STEP 3 - Downloading updates to your USB key
- Download the updates to your USB key using your computer. Note: Download time may vary depending on the speed of your internet connection and the size of the map file.
- Do not interrupt the process before the download is complete.
- Once the download is complete, disconnect your USB key from your computer properly.
STEP 4 - Updating maps on board the vehicle
- Return to your vehicle with the USB key, start the engine and turn on the EASY LINK screen.
- Plug the USB key containing the updates into your vehicle's USB port. The update will be displayed on the screen. Tap OK to launch the process. Depending on the size of the map, this may take several minutes.
- Do not turn off the engine during the operation. Do not remove the USB key, and do not use your EASY LINK system. However, you can begin driving. Navigation will become available as soon as the update is complete.
- A message will appear on the screen to confirm that the installation is complete. Wait until this message is displayed. You can now use the new maps.
- HOW DO I COMPLETE THE UPDATE?
STEP 1
Insert a USB key to your navigation device and save its navigation data.
STEP 2
Download the Toolbox to your computer and insert the USB drive
STEP 3
Follow the instructions on the screen to update your map
STEP 4
Re-insert the USB key into your navigation device and upload the data
For detailed information, see the guide menu.
R-LINK 2
Making travel simple.
Roads are frequently changing with works taking place regularly around Australia. Take advantage of the latest available maps for R-LINK 2 so you can travel with confidence.
download the toolbox
The toolbox is a Renault software you can download to your computer to carry out updates available for your R-LINK 2 system.
Vehicles equipped with R-LINK 2
- Megane IV (MY16 - MY20)
- Koleos II (MY16 onwards)
- Kadjar
- HOW DO I COMPLETE THE UPDATE?
Please note, you may need to disable anti-virus and security software to allow the R-Link 2 Toolbox application to run. You will also need a good quality USB (8GB-32GB).
STEP 1 - Retrieving your vehicle information- Get into your vehicle with a USB key (8GB-32GB), start the engine and turn on the R-LINK 2 screen.
- Plug the USB key into your vehicle's USB port (make sure that no other USB key is connected) and wait 2 minutes.
- Even if your screen is blank, your USB key is working to retrieve your system's configuration data. You can remove the USB key after 2 minutes.
Note, to confirm which version of the map your vehicle already has in the R-Link 2 multimedia system, open the vehicles map, select "NAV" → click the menu button on the right side of the "Map" button, and select "Version".
STEP 2 - Synchronising the Toolbox
- On your computer, launch the R-link 2 Toolbox application and connect the same USB key used in the above steps. The toolbox will detect your vehicle's information automatically and recommend updates available for your system.
- If several updates are available (for example, your system software and maps), we recommend completing them all).
STEP 3 - Downloading updates to your USB key
- Download the updates to your USB key using your computer. Note: Download time may vary depending on the speed of your internet connection and the size of the map file.
- Do not interrupt the process before the download is complete.
- Once the download is complete, disconnect your USB key from your computer properly.
STEP 4 - Updating maps on board the vehicle
- Return to your vehicle with the USB key, start the engine and turn on the R-LINK 2 screen.
- Plug the USB key containing the updates into your vehicle's USB port. The update will be displayed on the screen. Tap OK to launch the process. Depending on the size of the map, this may take several minutes.
- Do not turn off the engine during the operation. Do not remove the USB key, and do not use your R-LINK 2 system. However, you can begin driving. Navigation will become available as soon as the update is complete.
- A message will appear on the screen to confirm that the installation is complete. Wait until this message is displayed. You can now use the new maps.
R-LINK Evolution
Take advantage of the latest available maps for R-LINK Evolution so you can travel with confidence.
download updates
To carry our updates, you must first log in to your R-LINK Store account.
Vehicles equipped with R-LINK Evolution
- Master Van III (to MY2015)
- Master Bus III (to MY2019)
- Kangoo II (from MY2014)
- Koleos I (from MY2014)
- Clio IV (MY2013 - MY2018)
- Captur I (MY2015-MY2018)
- Megane (MY2011-MY2015)
- Zoe
- HOW DO I COMPLETE THE UPDATE?
STEP 1 - Retrieving your vehicle information
- Get into your vehicle with a USB key (8GB-32GB), start the engine and turn on the R-LINK 2 screen
- Plug the USB key into your vehicle's USB port (make sure that no other USB key is connected) and wait 2 minutes.
- Even if your screen is blank, your USB key is working to retrieve your system's configuration data. You can remove the USB key after 2 minutes.
STEP 2 - Synchronising the Toolbox
- On your computer, launch the R-link 2 Toolbox application and connect the same USB key used in the above steps. The toolbox will detect your vehicle's information automatically and recommend updates available for your system.
- If several updates are available (your system software and maps), we recommend completing them all.
- If no update is available, your subscription may have expired. You can renew your subscription on the R-LINK Store.
STEP 3 - Downloading updates to your USB key
- Download the updates to your USB key using your computer. Note: Download time may vary depending on the speed of your internet connection and the size of the map file.
- Do not interrupt the process before the download is complete.
- Once the download is complete, disconnect your USB key from your computer properly.
STEP 4 - Updating maps on board the vehicle
- Return to your vehicle with the USB key, start the engine and turn on the R-LINK 2 screen.
- Plug the USB key containing the updates into your vehicle's USB port. The update will be displayed on the screen. Tap OK to launch the process. Depending on the size of the map, this may take several minutes.
- Do not turn off the engine during the operation. Do not remove the USB key, and do not use your R-LINK 2 system. However, you can begin driving. Navigation will become available as soon as the update is complete.
- A message will appear on the screen to confirm that the installation is complete. Wait until this message is displayed. You can now use the new maps.
need help?
contact our friendly team
customer care
call us on 1800 009 008 (option 4)
For any issues with your map update, our friendly customer care team is available between 9am and 5pm Monday to Friday.
Before you call, help us by having the multimedia software version installed in your vehicle, available. This can be found on the settings screen within your vehicle.
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